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FAQ

▼When is the check-in time?

Check-in time starts from 4pm.

▼When is the check-out time

Check-out time is until 11am. We may request you to leave your room between 11am to 3pm due to maintenance and cleaning.

▼If I will be late for check-in, what should I do?

If you are arriving our hostel later than 23pm, please contact us through telephone or email.

▼If I arrive before check-in time, can I leave my luggage here?

We offer luggage keeping service, starting from 6am, before check-in time.

▼Can I send my luggage to your hostel before my arrival day?

Yes, we can help you receive your parcel or luggage before your arrival day. Please write down your arrival day and your name on the deliver form, and inform us through email in advance. Please noticed that luggage keeping service for valuables, foods and dangerous articles are not available.

▼Are amenities provided free of charge?

Shampoo, conditioner and body soap are freely equipped inside the common shower rooms on each floor. Toothbrushes, razors, hair brushes, body towels are sold in the reception. Bath towels can also be rented from the reception.

▼Does your hostel offer bed making service?

Bed making is a self-service. Please make the bed by yourself with the provided bed sheet and pillow cover.

▼Are there any women only floors in your hostel?

In order to provide a security staying experience for women guests, there are women only floors with 6-bed dormitory rooms, 5-bed dormitory rooms and 4-bed dormitory rooms available. Also, hair dryers, mirrors, mini refrigerators, foot massagers, kettles and safety boxes are equipped.

▼Are there toilets and shower rooms inside guest rooms?

There are public shower rooms, toilets and restrooms on each floor.

▼Can I request for smoking room or non-smoking room?

We are non-smoking hostel which provide only non-smoking rooms.

▼When can I use the coin laundry machines?

You can use the coin laundry machines at anytime you want. There are one washing machine, one drying machine and one washer dryer combo at the basement. Detergents are sold in the reception.

▼Is there car parking area?

Sorry we do not have any car parking areas.

▼Is there curfew?

There is no curfew. Since late coming may disturb other guests in dormitory rooms, please be considerate of other guests. Furthermore, the main entrance will be locked after 12am because of security reasons. If you come back or arrive later than 12am, please call our staff through the interphone and we will unlock the door for you.

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